Privacy Policy
Church Farm Tearooms Limited Privacy Policy
Who we are
Our website address is: www.churchfarmanslow.co.uk
Privacy Policy
Church Farm Tearooms Limited Privacy Notice
Church Farm will operate as a Data Controller regarding any Personal Identifiable Information (PII) we gather from you.
This policy sets out the following;
· The type of Data we collect
· How we use your Personal Data
· When, and How we share that Data
· How we protect your Personal Data
· Your rights and choices regarding your Data
· Legal basis for processing Data
Types of Data
In order to carry out work on your behalf we may need the following information;
· Your Name, Address, telephone number & email address
· Your Date of Birth
· Names and dates of birth of other individuals
· Your school/groups name, school/groups address and other contact details
· Your payment information such as debit/credit card details & bank account details
· Your IP address
· Relevant medical information if you are being treated by our first aiders following an incident
· Information regarding your business
· Your future communication preferences
Data Usage
We use this Data in order to;
· Provide you with services that you request from us
· To perform a contract between you and us such as e-mailing you your e-tickets and/or details of a purchase you have made such as an Annual Pass, Gift Vouchers & Experiences
· Manage memberships, birthday party & experience bookings, group, school & caravan bookings
· Process & email online bookings
· Answer your enquiries
· Prepare documentation for the relevant authorities as and when required by UK Law
· Assist you if you have a medical incident
· Inform you of events, services, offers that may be of interest to you, but only where you have provided consent
· Allow you to interact with us on our social media channels
· Analyse internal systems in order to improve your experience with us
Sharing Your Data
In order to carry out contracted work we may share your Data with other service providers in order to increase our efficiency and productivity. All service providers have been checked for GDPR compliance and none of our service providers have been given permission to share or otherwise process your Data. Although your Data may be hosted with one or more of these services providers no Data Processing is carried out by them at any time. We only share information where required by law or with carefully selected contractors and specialists to help us provide our services. We only share Data with other companies who are GDPR compliant. We are careful to minimise such sharing.
We may also share your personal Data if:
· The Law or a public authority says we must share that Data
· If we need to share personal Data in order to establish or defend our legal rights, this includes providing personal Data to others for the purposes of preventing fraud and reducing credit risk to any other successors in title to our business
Legal basis for processing your Data:
Your Data will only be processed by Church Farm in order to carry out our services as requested or authorised by you.
How we protect your Data:
· We use computer safeguards such as firewalls and Data encryption and we enforce physical access controls to our building and files to keep this Data safe. We only authorise access to your Data for employees who need it in order to carry out their job responsibilities.
· We protect your Data in transit by using Secure Sockets Layer (SSL) or other encryption technologies unless specifically asked by you, the client, to do otherwise.
· We enforce physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of your information. We may, on occasion, ask for proof of identity before sharing your personal Data with you.
Whilst we take appropriate technical and procedural measures to safeguard your personal Data please be aware that we cannot guarantee the security of any personal Data that you transfer over the internet to us.
Your Data will not be transferred to, or stored at any destination outside the European Economic Area (EEA). If this ever becomes the case then we will inform you and we will put in place appropriate protections and safeguards to ensure your Data is adequately protected.
Your Rights and Choices
You have the right to see the personal Data we hold about you under the GDPR, this is called a Subject Access Request. If you wish to see this Data then please inform us via our email address which is info@churchfarmanslow.co.uk or in person at Church Farm Tearooms, Hanbury Road, Anslow, Burton on Trent, DE139QT
Please inform us if you believe any of the Data we hold regarding you is inaccurate and we will update accordingly.
You also have the right to ask us to delete all personal Data we hold about you. Again please submit this request via email.
End of Church Farm Privacy Notice
DigiTickets Privacy Policy
Who we are
In this privacy policy references to "we", "us" and "our" are to Church Farm Tearooms Limited. References to "our Website" or "the Website" are to churchfarmanslow.digitickets.co.uk.
Information collected and its use
The information we collect via the Website may include:
- Any personal details you knowingly provide us with through forms and our email, such as name, address, telephone number etc.
- In order to effectively process credit or debit card transactions it may be necessary for the bank or card processing agency to verify your personal details for authorisation outside the European Economic Area (EEA). Such information will not be transferred out of the EEA for any other purpose.
- Your preferences and use of email updates, recorded by emails we send you (if you select to receive email updates on products and offers).
- Your IP Address, this is a string of numbers unique to your computer that is recorded by our web server when you request any page or component on the Website. This information is used to monitor your usage of the Website.
- Information about your device such as your web browser, screen resolution and operating system. This information is used to ensure we continue to support the different devices used by our customers.
- Data recorded by the Website which allows us to recognise you and your preferred settings, this saves you from re-entering information on return visits to the site. Such data is recorded locally on your computer through the use of cookies. Most browsers can be programmed to reject, or warn you before downloading cookies, information regarding this may be found in your browsers 'help' facility.
We do not store any credit card details.
What we do with your information
Any personal information we collect from this website will be used in accordance with the Data Protection Act 1998 and other applicable laws. The details we collect will be used:
- To process your order, to provide after sales service (we may pass your details to another organisation to supply/deliver products or services you have purchased and/or to provide after-sales service);
- In certain cases we may use your email address to send you information on our other products and services. In such a case you will be offered the option to opt in/out before completing your purchase.
We may need to pass the information we collect to other companies for administrative purposes. We may use third parties to carry out certain activities, such as processing and sorting data, monitoring how customers use the Website and issuing our e-mails for us. Third parties will not be allowed to use your personal information for their own purposes.
Cookie Policy
Like many websites we use cookies to store and then retrieve small bits of information on your computer when you visit. This information is used to make the site work as you expect it to. It is not personally identifiable to you, but it can be used to give you a more personalised web experience.
Some of the information stored is put there by other companies whose software we have added to the site, and this can also impact your experience of other websites you may visit after leaving ours.
If you continue to use this site without taking action to prevent the storage of this information, you are effectively agreeing to this use.
If you want to learn more about the general uses of cookies, including how to stop them being stored by your computer, please visit Cookiepedia - all about cookies.
Below is a list of the different types of cookies used on this site, and an explanation of what they are used for. If you would like any more information, please get in touch.
Cookie |
Name |
Expiration Time |
Purpose |
Shopping Basket |
PHPSESSID |
24 minutes |
This cookie is used to keep track of what items are in a user's shopping basket. |
Cookie Consent |
dtAnalyticsConsent |
1 year |
This cookie is used to monitor the users consent for analytical cookies on our site. No user data is collected without this being enabled. |
Google Analytics |
_ga |
2 years |
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. |
_gid |
24 hours |
||
_gat_tracker-name |
1 minute |
||
Microsoft Clarity |
_clck |
1 year |
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site and how they interact with the website. |
_clsk |
1 year |
||
CLID |
1 year |
||
ANONCHK |
1 year |
||
MR |
1 year |
||
MUID |
1 year |
||
SM |
1 year |
||
New Relic |
__cfduid |
1 year |
This cookie is used to collect information about visitor's experience of the site in terms of performance. This helps us to monitor that our systems are working quickly and effectively, and to identify any problematic areas. |
Your Rights
You have the right to request a copy of any information that we currently hold about you. In order to receive such information please send your contact details including address to the following address:
Church Farm Tearooms Limited
Church Farm, Hanbury Road,
DE139QT
Other websites
This privacy policy only covers this website. Any other websites which may be linked to by our website are subject to their own policy, which may differ from ours.
Our payments are processed using : Paymentsense
